Best Practices for Resolving Problems with Integrity

 

Our Conflict Mitigation Seminar helps you gain the skills needed to side-step the needless waste of energy spent on unresolved conflicts–a smart investment for today’s budget-conscious public safety agencies. 

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You will learn how to use the principles of self-determinism and integrity of character to form a strong foundation for resolving conflict. And in turn, strengthen the mission and culture of your agency.

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Applying good judgment and common sense within a prescribed problem-solving framework can help resolve conflicts earlier. To help you reach a timely outcome, we’ll show how your public safety agency can achieve its resolution goals in this informative seminar.

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You'll learn how to:

• Assess the nature of a dispute and evaluate prior remedial measures

• Choose an approach that best fits the situation 

• Engage in problem-solving dialogue

• Facilitate resolution quickly and effectively

• Use Shuttle diplomacy

• Build rapport and trust through impartial active listening
  
   

You will also take part in scenario-based interactive training.

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This valuable training provides your team a hands-on opportunity to apply what they’ve learned to "real-time" situations they will likely encounter.

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By the end of this engaging seminar, your team members will have their own "how-to" portfolio. They’ll have the valuable knowledge and confidence to handle many situations involving conflict mitigation, plus be more equipped to mitigate adverse outcomes for you and your agency.

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